![]() ![]() To Amazon’s credit, this is something the company has promised to improve upon in 2021 by more clearly communicating with its customers.Īs, Tom Taylor, senior VP for Alexa, wrote in a blog post: “As more of our services and technologies are increasingly helping our customers, we will continue to focus on finding ways to make privacy and managing the Alexa experience even easier. ![]() Of course, users’ ability to control their privacy settings will be limited if they don’t know such controls exist. This builds significantly on the policy Amazon initiated in 2019, which started with users simply able to manually delete recording through the Amazon Echo app, and was later updated to enable automatic bulk deletions every 3 or 18 months. A text transcript will remain for 30 days, but you can opt to delete this as well, whenever you want. ![]() The history deletion policy Greengart is referring to came into effect in September, and allows users to have their voice recordings deleted as soon as Alexa processes them. ![]()
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